Reviews

WHAT OUR CUSTOMERS SAY

Mike Soper ★★★★★ Aaron is a Professional . Articulate, cheerful, polite and a top notch Tech. Always a pleasure to see him.Michele Glenn ★★★★★ Our air conditioner decided to quit working on the afternoon of Aug. 29. At 3:30PM, we called Airwaves and told them our problem (we purchased the unit from them and are on a maintenance agreement). Less than 24 hours later, the repairman had our air conditioner working and cooling beautifully. Thank you, Aaron!!!Darren Fennessey ★★★★★ Aaron was great as always he did a very thorough job and was clean and respectful of my home and was on time and very pleasant to deal with!Maria Markovina ★★★★★ Brad and Aaron were professionals !!Jayme Syversen ★★★★★ Great company with great employees. Always professional, polite, and up front. Quality work.Walk-in Wedding Chapel ★★★★★ Air Waves heating and cooling is one of the best businesses you'll ever find. When it comes down to it, any business is just the character and quality of the people running the business. TAir Waves is one of the best companies run by some of the best people I've ever done business with. Air Waves is owned by Ricky, and Aaron has been my tech for years. Honestly, you'll never get service like this anywhere else. They go above and beyond on every call every time. They service my unit twice a year. They call me to set up the service every time. They show up on time. Aaron is so detail oriented that he wears shoe covers every time he enters my house. He is professional and knowledgeable. He explains everything to me. He asks me about my family and kids. This is no longer a business relationship. This is a friendship. You can trust Ricky and Aaron. They will look out for your best interest above their own.Let me tell you a story. My unit is about 2 years overdue for a replacement. It still runs great because Aaron takes great care of it. It had a part that was on the verge of breaking, and if it broke, it could cause other problems. He recommended I replace it. Two days later, my ac stopped cooling. It was late at night. I had a tough day, and my patience was already thin. Of course, my mind made an assumption, and I thought it was something related to the new part. I called the office and left a frustrated message. The next day, Aaron made room in his packed schedule to come to my house. The problem was unrelated to the previous repair. It was merely coincidental timing. The digital thermostat had broken. Aaron warranted the part and gave me a new thermostat absolutely free and no charge on the emergency service call. This tells you everything you need to know about Air Waves. 1) They have a good attitude always. 2) They respond to your needs quickly and with care. 3) On this one, they took the hit merely because the appearance was they may have caused the problem. 4) They didn't defend themselves or make me feel bad for the grumpy message. 5) They fixed my problem. The bottom line, at Air Waves Heating and Cooling, you are the most important thing to them. You can't buy that. Thank you Aaron and Ricky.William Whitehead ★★★★★ Aaron is very knowledgeable, professional, and courteous. Aaron has been our service representative for MANY years. He has always answered our questions and encouraged us to reach out to him if further assistance is needled. It is always a pleasure with Aaron.Danny Berenberg ★★★★★ OnTime and well done!js_loader

Real Time Service Areas

Local Reviews

Air Waves Heating and Cooling Rated 5.0 out of 5 stars based on 33 customer reviews

Excellent Job




Review of Air Waves Heating and Cooling

Ponte Vedra BeachFL32082 30.2175-81.38
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Price
5-star rating
Convenience

Great service




Review of Air Waves Heating and Cooling

They were on Time, friendly and explained service provided

JacksonvilleFL32224 30.315-81.45
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Price
5-star rating
Convenience

Great service




Review of Air Waves Heating and Cooling

Excellent service, friendly, knowledgeable

JacksonvilleFL32256 30.2075-81.5475
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Price
5-star rating
Convenience

Outstanding service in all aspects




Review of Air Waves Heating and Cooling

The professionalism and knowledge and determination to do an excellent was well noted Best we have ever had.

Jacksonville BeachFL32250 30.26-81.3975
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Price
5-star rating
Convenience

Excellent Service




Review of Air Waves Heating and Cooling

Aaron is the best a/c technician,he spends time explaining all the work he’s doing,he takes care of 2 other family members,we’re glad we have him,I suggest using their service plan

JacksonvilleFL32224 30.2825-81.4625
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Price
5-star rating
Convenience
Ricky E.

Ricky E.

VIP Maintenance on a new system. Keep it maintained to last longer!

Near Ponte Vedra Blvd, Ponte Vedra Beach, FL 32082
Ponte Vedra Beach, FL - VIP Maintenance on a new system. Keep it maintained to last longer!
Ricky E.

Ricky E.

VIP Maintenance on a new system. Keep it maintained to last longer.

Near Ponte Vedra Blvd, Ponte Vedra Beach, FL 32082
Ponte Vedra Beach, FL - VIP Maintenance on a new system. Keep it maintained to last longer.
Aaron B.

Aaron B.

Maintenance

Near Quail Pointe Dr, Ponte Vedra Beach, FL 32082
Aaron B.

Aaron B.

Maintenance

Near Ashcroft Landing Dr, Jacksonville, FL 32225
Jacksonville, FL - Maintenance
Aaron B.

Aaron B.

Service call

Near Burgess Hill Dr, Jacksonville, FL 32246
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