Aaron is a Professional . Articulate, cheerful, polite and a top notch Tech. Always a pleasure to see him.
Our air conditioner decided to quit working on the afternoon of Aug. 29. At 3:30PM, we called Airwaves and told them our problem (we purchased the unit from them and are on a maintenance agreement). Less than 24 hours later, the repairman had our air conditioner working and cooling beautifully. Thank you, Aaron!!!
Aaron was great as always he did a very thorough job and was clean and respectful of my home and was on time and very pleasant to deal with!
Brad and Aaron were professionals !!
Great company with great employees. Always professional, polite, and up front. Quality work.
Air Waves heating and cooling is one of the best businesses you'll ever find. When it comes down to it, any business is just the character and quality of the people running the business. TAir Waves is one of the best companies run by some of the best people I've ever done business with. Air Waves is owned by Ricky, and Aaron has been my tech for years. Honestly, you'll never get service like this anywhere else. They go above and beyond on every call every time. They service my unit twice a year. They call me to set up the service every time. They show up on time. Aaron is so detail oriented that he wears shoe covers every time he enters my house. He is professional and knowledgeable. He explains everything to me. He asks me about my family and kids. This is no longer a business relationship. This is a friendship. You can trust Ricky and Aaron. They will look out for your best interest above their own.Let me tell you a story. My unit is about 2 years overdue for a replacement. It still runs great because Aaron takes great care of it. It had a part that was on the verge of breaking, and if it broke, it could cause other problems. He recommended I replace it. Two days later, my ac stopped cooling. It was late at night. I had a tough day, and my patience was already thin. Of course, my mind made an assumption, and I thought it was something related to the new part. I called the office and left a frustrated message. The next day, Aaron made room in his packed schedule to come to my house. The problem was unrelated to the previous repair. It was merely coincidental timing. The digital thermostat had broken. Aaron warranted the part and gave me a new thermostat absolutely free and no charge on the emergency service call. This tells you everything you need to know about Air Waves. 1) They have a good attitude always. 2) They respond to your needs quickly and with care. 3) On this one, they took the hit merely because the appearance was they may have caused the problem. 4) They didn't defend themselves or make me feel bad for the grumpy message. 5) They fixed my problem. The bottom line, at Air Waves Heating and Cooling, you are the most important thing to them. You can't buy that. Thank you Aaron and Ricky.
Aaron is very knowledgeable, professional, and courteous. Aaron has been our service representative for MANY years. He has always answered our questions and encouraged us to reach out to him if further assistance is needled. It is always a pleasure with Aaron.
Aaron is the best tech- very thorough and professional
Aaron is AWESOME, nicest guy you’ll ever meet. Professional and thorough.
Great experience with company! Clean, fast and respectable.
Aaron is always very professional and knowledgeable. He goes over and above what's expectedHe's friendly and very informative concerning my HVAC system
Great service as always, last 6 years.Quality and friendly you can not go wrong.
Great customer service, very knowledgeable and detailed oriented! Best in the business!
Aaron is always professional, friendly, thorough and highly competent.
Excellent company very professional highly recommend for all your AC needs
Air Waves Heating & Cooling LLC provides a great service, my wife and I are very happy with the company and specially with the technician Erin who is always very nice, careful and clean with our place and our equipments. We highly recommend this air conditioning business!!
Aaron called to let me know he was on his way, arrived on time and took care of my HVAC maintenance quickly and professionally. I feel better knowing that Air Waves is keeping an eye on my AC system.
Airwaves installed our HVAC system, and Aaron has serviced both our old ancient system and doing the system check/maintenance on our new HVAC system. We have always been extremely pleased, and would definitely recommend Airwaves and Aaron.
Always a very professional approach to the job have used in the past and will continue to use in the future
Excellent service.Very professional and the technician explained everything he did or recommended.
Ricky and his team are always reliable, fair and friendly. I've been using Airwaves for years for both my home and commercial AC needs.I highly recommend them!
This is my second experience with Air Waves and they will be my go to. On both occasions the technicians were professional and very personable. Wasting no time they immediately were able to diagnose and repair my unit. I am extremely happy with their service.
I called Air Waves last night after waiting all day for another well known company that never showed up.Mark calked me back within 10 minutes, told me that they are closed on Sunday’s, but would make an exception since we had waited on another company with a no show all day.Mark came to our house this morning, fixed the outside unit, and was done quickly. He was helpful, friendly and professional! We will always use Air Waves from now on!
Excellent ser ice from Aaron as usual
I found Air Waves when I first moved to town 2 years ago when my air conditioner went out. I was so impressed by their professionalism and courtesy, that I made sure to keep their number written down. During the first visit, it turned out that I needed a plumber instead and they helped find someone good for me and started me on an A/C maintenance program. When my A/C went out this time, I got in touch when them and they had someone out the very next day. It turned out to be the same technician who is always super nice and very professional. I highly recommend them. They are always my first call.
The only A.C. company we use! Very professional, friendly and family oriented. I am always pleased and grateful for the service they provide. Courteous, on-time, and hard workers. Thank you to the whole Air Waves team for the service you provide - and keeping us cool in the summer time and warm in the winter time!
I’m new to town and needed someone to check my air conditioning unit for a leak. I came across Air Waves and I was extremely happy with them. They were complete professionals, very respectful (yes ma’am) and had friends to call in when I needed a plumber while they were there. They didn’t try to over charge me and I actually felt that I should have been paying more for their service. I will definitely call them again if I need them.
Fantastic decision to call Air Waves for a 2nd opinion for my pool heat pump issues!! After dealing with a different company at the beaches area, where they continually noted the pattern of problems incorrectly and then suggested a very expensive repair without guarantee that it would even be fixed 🙁 So it was such a breath of fresh air when Ricky came to my home for a 2nd opinion. The communication was easy, he LISTENED/UNDERSTOOD as I explained the problems we encountered from the first through the most recent. I never told him that we had another company already there, I wanted his evaluation and recommendation of repair without influence of my frustration. He nailed it, the problem was what both my husband and I expected, and not to the tune of an expensive repair as told to us by the other company. We will definitely use Air Waves moving forward, thank you Ricky!
Air Waves is an example of what a good company devoted to customer service is all about.
I am extremely pleased with the service provided by Ricky and Air Waves. His response to my air conditioning woes was prompt, creative, and complete. I couldn’t be happier, and I feel content knowing that any future issues I may have with air or heat will be handled by this honest, talented, and affordable company. A number of AC “frogs” came my way before I met the “Prince” in this field. I highly recommend Ricky Epperson and Air Waves.
Ricky saved us in a pinch. He's also very friendly and honest. Go with Air Waves for sure!
We've had the best experience with Air Waves! Both technicians were incredibly kind and professional! Also, their pricing is very fair and the job was done efficiently both times they have visited us. Happy to continue to give them our business again and again!
We had trouble finding a technician to fix out pool heater. Ricky came out the same day to diagnose the problem. He was progressional and explained everything. Our pool is currently heating. Can’t wait to take a swim!!
Outstanding quality service! The technician kept in contact to let me know what time he was going to come by my house. He immediately let me know any updates as they came, as far as meeting the scheduled service time. Once he arrived, was very polite and answered all of my wife and I’s questions and did an amazing job installing our new thermostat. He even walked us through how to use the thermostat step by step! I will definitely recommend using these guys!
Airwaves is a top notch company. They showed up when promised, did the job as promised for the price that was quoted eventhough they had to incur additional costs and time to get the job done right. Ricky and Aaron were phenomenal. They went out of their way to find and install everything that was needed for a chimney that was needed for our commercial oven installation. Checking with the manufacturer to make sure it was properly rated for our specific needs. Also going out of there way to find the correct parts from a supplier that wasn’t local and getting it the same day to complete the install. We would definitely recommend them to anyone. They were courteous, professional and clean. Thanks again guys for the great job.
This company is wonderful, employees are very kind and understanding. They worked very hard to get the job done . I would definitely recommend this company to anyone !
Aaron the service tech was very professional, courteous & knowledgeable! I had another company here 3times with out solution, Aaron was in & out in 30 mins! I’m so impressed!!! Thank you!
Awesome service and quick response time. Friendly service and was fixed within an hour.
This family company deserves 6 stars! I have been using Air Waves for several years to maintain and fix our A/C systems. Ricky and Aaron are two of the nicest techs could let in your home. My wife and I are also very appreciative that they wear booties every time they enter the house. The pricing is honest and reasonable. If you have a problem that is not fixed the 1st time they will return and keep working till you are satisfied. Thank you all for the great service.
Very knowledgable about Florida Heat Pumps, and fast service. Had a entire new AC installed in 1 day and helped with several thermostat issues that were not included in price....update 1/3 Have had nothing but issues with unit since installed, Air Waves has been very friendly been back atleast 5-10 times over the 2/3 years since. I would expect to get over 2/3 year life out of a entire new unit but at this point I'm frustrated enough to get a new unit. Since installation I've had several issues, replaced my water pump which was new and installed by air waves, replaced and fixed leaking pipes, replaced several thermostats and several water valves on the unit. I have a water source heat pump and would never recommend one to anyone, to many moving parts and has had nothing but constant issues. Every time I've called Air Waves they have sent a tech out but once it ran out of the year warranty I started getting charges and for every issue they fixed another went wrong. Came back out and fixed unit happy with service. Thanks
Recently, Aaron Belmudez, with Air Waves Heating & Cooling, went out of his way to visit my home after a very bad storm and when flooding caused access roads to close. He parked and walked to our home. Then, he trudged through mud and dangerous debris to inspect our broken AC unit -- all because he didn't want me and my family to be without cool air during the hot summer months. He was polite and professional. I would recommend Air Waves Heating & Cooling to any one who is looking to service, repair or replace their AC units -- and if you want the best person on their team, ask for Aaron!
My technician believe his name was Aaron Belmudes was Amazing!!! He was at my home within hours of me calling , and is a very knowledgeable technician he found out what was wrong with my unit in no time. I had 3 other ac company's come out and they could not find out the problem . I stongly recommend this ac company and I will be using them in the future for all my a.c. problems !!! Thanks Aaron for all your help . My family and I truely appreciate your service and respect for our home.
I've always had same day service with any problems I've had. They understand the Florida heat is no joke they take great care of their customers. Aaron is one of the most honest people (technicians) I've ever had the pleasure of doing business with. He won't sell you things you don't need and he's very sweet. I recommend him and Airwaves all the time.
Ricky and his crew are the most honest, professional, personable and knowledgable HVAC techs out there. As Director of Facitities for a charity assisted living facility, their ability to work around our daily schedule and in a timely, efficent manner was outstanding. I feel they went above and beyond in every way possible and the pride they take in their work is unparalleled.
What guy! Forget 5 stars, Ricky Epperson deserves atleast 10 ! Called on a Thursday evening and was at my home Friday morning... Determined what parts we needed, left and came back within a few hours and repaired our AC. Prices were EXTREMELY reasonable. He is a very nice, personable, honest, and professional man. Two thumbs way up for Ricky! Without hesitation will continue to recommend him.
Amazing company with amazing employees! They called me earlier in the week to schedule my free check up after installing the unit last year. The attention and professionalism of the employee that came to check my system was great! He made sure the unit was performing at its peak and even took a moment to make a small adjustment to my other unit to improve its performance knowing I will be using them again in the very near future to replace that unit.
The tec who showed up; to fix my AC was extremely honest and professional. I did not get the impression, like I was being taken for a ride. The tec wore plastic on his shoes when walking in the home. I would not only use this Company again but would reccomend them anytime. The problem was a cheap fix and I had three other companies out to give estimates knowing prior what needed fixing all the other companies tried to fix more things than needed. Not Air Waves they handled it the right way. Very pleased with this company.
Professional, fast and affordable service. Air waves has never let us down. Highly recommended!
I've been using AirWaves since we moved to Jax Beach. They've done an excellent job of maintaining my AC system, and the few repairs it's needed have always been very reasonably priced. The old system died (air handler was 17 years old!). They tried to fix it, but ended up needing to have the whole system replaced. They didn't charge for trying to repair the old system. They knew my budget and designed a new system to fit it. I'd had a system replaced at a previous home so I knew their price was very reasonable. They're honest and reliable people who seem to be truly concerned about their customers.
Technician Aaron arrived within 2 hours of time we called for assistance. AC/Heating Unit was up and running promptly! Air Waves has no gimmicks, they were affordable, and courteous professionals!
Came home to find hot house at 4 PM, called Air Waves hoping to get it fixed the next day. Ricky made it out that evening, diagnosed and repaired correctly. Chillin' in East Arlington.. Awesome service, no BS, highly recommend.
Im in school and work full-time..so my time is valuable. They showed up quickly and right when they said..Great prices and Ryan is very friendly..def my go to ac company now.
It was the middle of summer and my wife was 8 months the pregnant at the time. We came home from dinner with friends and inside the house was 85 degrees. This is the only company that picked their phone up at 11pm on a Friday night. I told them the circumstances I was in and I had the owner come out and fix my unit that night. I can say one thing this company understands family life. Very good people.
Fast, friendly and affordable. They are also honest...which is huge in my book. I would recommend them to anyone.
Our old system that came with the house wasn't working. Ryan came out to assess it and could repair it but the cost was prohibitive given the unit's age. We were set on a Mitsubishi ductless mini split system. Airwaves gave us the best quote by far and were able to work around some installation challenges. The ductless mini splits are more costly but are super quiet and highly efficient, time will tell if we recoup the initial investment but we certainly like its performance. Very professional and personable group!
I had a pretty good idea of what had gone wrong with my AC and researched the prices on the parts and accessories to possibly fix it myself. I took a look an decided to call in Air Waves based on a trusted friends recommendation . My 11 year old unit had what could have been (for my budget) a VERY expensive problem but the folks at Air Waves worked with me to find a perfect, reliable solution for half of what I would have spent even doing it myself and they included a general checkup of the entire system just for good measure.Ryan Fagan worked with his team to get it done. And the best part was that he was on time, professional, and was all wrapped up in a few hours. I'm now contracting with them for the annual checkups from here on out. Give them a call.
These guys rock ,my grandfather needed his air fixed and living in Florida it gets hot. Come to find out his house has 3 systems and needed alot of work rather than band aiding the problem and taking our money we discussed options and repair vs replace was easily out weighed. He now has 3 new units in and out and has 10 years warranty. Called for service on a wed had 3 new units in and out by lunch on Friday. This is a locally owned company and they treat you like friends rather than customers.I'm freezing as we speak ....😱
Ryan from Air Waves totally saved me from an air crisis- he was quick, efficient, and saved the day 🙂
These guys are as down-to-earth and hard-working as they come. I have been using them for 3 or 4 years now to do maintenance on my system. They are always on time and seem to treat my A/C system as their own. I personally like the personal touch of vacuuming the main unit and the surrounding area as well. Thank you guys for you service.
Ryan came out was very professional and nice. Took care of everything we needed and was in and out in no time. Highly recommended
These guys are awesome! And I've dealt with many in the last 29 yrs inAtlantic Beach, FL. The BEST!!
Air Waves is a great company. I would highly recommend them.
Awesome service. Highly recommend!
Great,reliable,honest service. Fair pricing.
Yes you're employee Greg Moore is the most well manered polite person I have ever had the chance to work with he made sure that my unit was functioning to its best quality all around great experience I will be calling back to you guys and I will most definitely ask for Greg next time
We had a very old, misplaced air and heat compressor that ran "Hot and Cold" ( no pun intended) when ever it felt like it. Long story short, it was suggested we call Air Waves Heating & Cooling LLC and hear what Ricky had to say. Best call we made.First thing he said was, "she" doesn't have long, but she still has some life and told us approximately how long that life was. He was right on the money.What else did he do right for us:He listenedHis quotes were explained in full, pro's and con', dollar for dollarWe made a choice, we made an appointment, he and his crew arrived on time and finished within the estimated time outlinedHe and his crew reconfigured our space, you could feel, as well as see, the pride and accomplishment they felt during and after the installation.Each knew what their responsibility was upon arrival, so they talked and laughed, and made the installation a pleasure for them.They took pride in cleaning up when they were finished.We are happy, and they left happy knowing they fulfilled another space challenge in their business.
Air Waves Heating & Air were great. They came on time and did the work fast.They were very clean and I did not even notice they were there.I highly recommend them to anyone needing service or a new unit.These guys rock!
We had our air conditioner to stop working and Air Waves gave us prompt and very courteous service. We were cooling in no time. I highly recommend them.
Recently had a GREAT experience with Air Waves. They repaired my AC in no time...I was very impressed mostly at their professionalism, they made me feel comfortable. I would and will highly suggest them to friends and family. A++ ALL AROUND!